Privacy Policy

1. Introduction

Rang Nganhoa ("we", "us", or "our") provides AI-driven data analysis and decision support services for businesses. We are committed to protecting the privacy and security of information entrusted to us. This policy describes the categories of information we may collect, how that information is used, the circumstances under which it may be shared, and the choices available to you regarding your information.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

2. Information We Collect

We may collect the following general categories of information in connection with your use of our website and services:

• Contact information — such as name, business email address, company name, and phone number submitted through inquiry or contact forms.
• Account and usage information — details related to how you interact with our platform, including log data, feature usage, and session information.
• Technical data — IP address, browser type, device identifiers, operating system, and referring URLs collected automatically when you visit our website.
• Business data — information you or your organization submit to our platform for the purpose of analysis, as governed by any separate service agreement in place.
• Communications — records of correspondence when you contact us directly, including support requests and scheduling inquiries.

We do not knowingly collect sensitive personal information unless specifically required for a service engagement and governed by a separate agreement.

3. How We Use Information

Information collected may be used for the following general purposes:

• To operate, maintain, and improve our website and services.
• To respond to inquiries, schedule consultations, and provide requested information.
• To communicate with you about updates, service notices, or administrative matters.
• To monitor usage patterns and maintain the security and integrity of our systems.
• To comply with applicable legal obligations and enforce our agreements.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: performance of a contract with you or your organization, our legitimate interests in operating and improving our services, your consent where it has been obtained, and compliance with applicable legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to support core functionality, remember preferences, and understand how visitors interact with our pages. You can configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect certain features of our website.

6. Sharing and Disclosure

We do not sell personal information. We may share information in the following limited circumstances:

• With service providers who perform functions on our behalf, such as hosting, analytics, or communication tools, subject to confidentiality obligations.
• To comply with applicable law, regulation, legal process, or governmental request.
• To protect the rights, property, or safety of Rang Nganhoa, our clients, or others.
• In connection with a business transaction such as a merger, acquisition, or asset sale, subject to appropriate confidentiality protections.

7. Data Security

We implement reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information submitted to us.

8. Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law, or unless otherwise agreed in a separate service arrangement. When information is no longer required, we take reasonable steps to delete or anonymize it.

9. International Data Transfers

If information is transferred across borders in connection with our services, we aim to ensure that appropriate safeguards are applied consistent with applicable data protection requirements. Specific transfer mechanisms depend on the jurisdictions involved and any applicable service agreement.

10. Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to access, correct, delete, or restrict the processing of your information, the right to object to certain processing, and the right to request portability of your data. To exercise any such rights, please contact us using the details provided on our Contact page.

11. Children's Privacy

Our website and services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date and will become effective once posted.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details listed on our Contact page.